College of William Mary
Bachelor of Business Administration BBA in Marketing minor in Music

The Thomas Jefferson High School for Science Technology

New York University
Professional Certificate in Digital Media Marketing School of Continuing and Professional Studies

Head of Communications United Nations University UNU
United Nations |
Managed the Office of Communications at the headquarters of UNU a global think tank and postgraduate teaching organization Supervised team members whose responsibilities included editorial projects website content and multimedia management social media marketing outreach across Japan project management information technology and design Created additional roles covering web development graphic design event marketing and management of online publications Led the pre-development overhaul of all UNU digital properties including the main corporate website at unuedu as part of the organizations Web Platform Development Project Triple role as a project strategy champion a lead for the User Experience UX working group responsible for consensus and sign-offs on UX milestones and a representative at key senior management meetings notably as a presenter at UNU Council and Conference of Directors CONDIR meetings as well as a moderator for Project Board decision-making sessions Oversaw the completion of the research and strategy phase of the project including blockframes and high-fidelity designs the approval and development of a new suite of UNU logos and website taxonomy preceding the final development phase consisting of a Drupal 9 content management system CMS build Led the development of communications products and services across various channels including Print and online publications including the Our World web magazine in English and Japanese the 2020 and 2021 UNU Annual Reports and the 2021 ECOSOC United Nations Economic and Social Council Report of the Council of the United Nations University on the work of the University INSIGHTS email newsletters in English monthly and Japanese quarterly curating the organizations best research and distributed to a combined subscriber base of more than 30000 readers The UNU Conversation Series and the Senior Vice-Rectors Big Ideas Series which features question-and-answer sessions with experts on issues related to the Sustainable Development Goals UNU Collections collectionsunuedu an online research and publications repository following an ownership shift to the Office of Communications Revised management of Collections after identifying gaps between this resource and other online records Specified pre-migration tasks related to the Web Platform Development Project and recruited focal points to locate missing UNU publications from various sources including libraries other UN websites CD-ROM and floppy disks and print archives dating back to the 1970s Tasks included the mapping and elimination of thousands of taxonomy terms as well as publishing new publication records Press and publisher requests resulting in coverage in outlets such as The Japan Times The Financial Times The Conversation IPS Inter Press Service News Agency and The BMJ British Medical Journal Worked with partners on events and editorial content syndication including Nikkei Elsevier the Tokyo Metropolitan Government and the Government of Japan Competitive and comparative analysis of UNU which had never been done in the organizations 45-year history First version began as part of Business Opportunity Accelerator Program - Insights Virtual Project for which six Kings College London masters degree student interns collectively produced a 36-page report The report analyzed the organization from a global standpoint as well as its context in Japan as the only UN entity headquartered there Subsequent versions of this report revised by Office of Communications team members Ongoing rebranding of UNU including the creation of first-ever visual identity guidelines for entire organization new logos and templates for print and online materials Oversaw UNUs communications and marketing initiatives across its institutes and programmes in 12 countries Ran teleconferences for more than 40 UNU communications colleagues which included information on key headquarters initiatives as well as updates from various institutes and departments Select updates were also shared with the UN Secretariat to distribute to fellow heads of communications departments across the entire United Nations system Trained colleagues on various tools and services available across the UN to promote their work to new audience segments Curated and shared resources provided by other UN entities and IGOs Documentation included guidelines on photos videos and other multimedia permitted for UNU usage and UN-approved lists of translators and copy editors whose services cover all six official languages plus several others in the Asia-Pacific Created and managed a UNU-wide Crossref account that centralizes DOI digital object identifier registrations for journal articles book chapters and other publications Speaker Sciences Po Paris Institute of Political Studies East Asian Days Career Workshop Working in East Asia 2021-2022 Speaker IE University Instituto de Empresa Intergovernmental Organizations Day 2022

Website Specialist Office of Communications United Nations Development Programme UNDP
United Nations |
Content Strategy Primary English editor for wwwundporg in the offices Internal Online Communications department at UNDPs headquarters Served as Officer-in-Charge of department As part of UNDPs first-ever Online Communications department established corporate guidelines for the organization on Website maintenance and development Trained communications officers and information technology associates on best practices in writing editing and multimedia Developed and enforced quality assurance measures for UNDPs websites in more than 130 countries Responsible for scoring all sites in the Asia the Pacific and English-language sites in the Arab States region providing one-on-one feedback and virtual training to colleagues Reviewed sites for accurate corporate branding transparency editorial quality and search engine optimization Website assessments and performance reports contributed to country offices overall annual audits Worked with colleagues from various program and policy departments to create sections on undporg Coordinated launch of the Democratic Peoples Republic of Korea DPRK section with the UNDP DPRK country office the Regional Bureau for Asia the Pacific and a writing consultant Created partnership with the East-West Center to send journalists on a fellowship and study tour through Asia 2006 Received Certificate of Special Recognition from the UNDP Administrator in acknowledgment of exceptional contribution to the MDG Millennium Development Goals Monitor Project 2007 Procurement and Product Management Product manager for content management system CMS implementation Responsible for gathering editorial requirements for migration of content into UNDPs first-ever CMS Worked with vendor developers and departments across UNDP using Agile project management methodologies during a simultaneous redesign and online branding strategy for UNDPs websites Wrote Request for Information RFI and contributed to Request for Proposal RFP documents for prospective vendors to submit bids Project lead on Web analytics code implementation migration Recruited and managed full-time consultant for project duration Worked with vendor to customize code and conduct quality assurance testing Oversaw video streaming and hosting Web analytics and site up-time performance tracking services Procurement processes included market research in-house trials feedback solicitation and vendor proposal reviews Served on procurement panel to select information technology vendors for the entire organization Reviewed vendor proposals and wrote evaluations based on global sourcing models range of services provided and experience Knowledge Management and Internal Communications Conducted in-person training sessions to staff members across the organization on UNDPs CMS Writes blog entries on web analytics for UNDPs extranet Created and moderated network for UNDP Webmasters to exchange best practices in Website development Member of UNDPs avian flu internal communications team which included colleagues in Human Resources Security and Crisis Prevention Recovery departments Developed corporate strategy and business continuity plan built Intranet site and wrote document advising staff members on health tips and safety measures Marketing and Public Relations Taught colleagues how to create and understand Web analytics reports Re-launched corporate jobs site Ran UNDPs social media outreach efforts on Twitter and Facebook Mentor AAJA National Convention online student project 2005-2006 Speaker Northwestern Alumni Association Career Boot Camp Mid-Career Job Changers FindCreate Your Next Role 2006 Represented UNDP at United Nations System Web for Development Web4Dev Conference in Brasilia Brazil 2010 Interviewed by Ken Pittman live WBSM New Bedford Mass and Jon Elliott on Talk Radio Day at the United Nations co-run by the United Nations the UN Foundation and Talkers Magazine 2010

Producer The New York Times on the Web nytimescom
The New York Times |
Managed editorial and multimedia content for sports national metro politics international opinion and business sections Developed special sections including Iraq war coverage World Series US elections 2004 Olympics Created audio slide shows and graphics for various sections Organized forum discussions between sports reporters and readers Recruiter at the UNITY Journalists of Color and AAJA Conventions Speaker National Association of Hispanic Journalists National Convention Telling a Good Multimedia Story panel 2003 Speaker UNITY Journalists of Color National Convention Surviving the First Five Years of Journalism workshop 2004

Associate Producer CNNSports Illustrated Interactive
CNN |
Managed editorial and multimedia content for several sports including tennis and soccer Wrote online columns for the tennis section Developed coverage plans for special event sections Ran Womens United Soccer Association and New York Power corporate Websites Wrote and edited articles Interviewed athletes for post-game video clips