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Singapore, No State-Outside of the US (Singapore)

Phone: 8888222255

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Social Media Community Manager, Digital Marketing

Job ID: 51514
Job Views: 1006
Location: Singapore, , Singapore
Postal Code:
Job Category: Online/New Media
Employment Type: Full time
Posted: 19.02.2019

Job Description



  • Defines social value proposition, brand voice & best practices.
  • Identifies new trends/developments & which social platform to use to reach what audience
  • Monitor and engage with users on all social media channels daily - including curating, crafting, posting, scheduling, measuring, analyzing, responding, listening, engaging and experimenting.
  • Communicate with content teams on trending topics and act on them to engage the community.
  • Manage social media with content and marketing teams to meet business objectives
  • Conceptualize and create visual, sharable content, as well as explore new ways and new platforms to engage fans
  • Take a leadership role in cultivating social media conversations and engagement across all platforms
  • Online reputation management by responding to questions and complaints with a “customer first” mindset and flagging up/mitigating potential conflicts/issues
  • Utilize data to increase audience share (organically)


  • 3-4 years of Social Media management experience with an in-depth understanding on what works on the digital platform
  • Great written communication skills
  • Good command of Chinese needed in order to understand and handle Mandarin platforms
  • Socially active using mediums like Facebook, Instagram, Twitter, Weibo, LinkedIn
  • Regular users of forums and social news sites
  • Is agile, out-going, a team player and have a helpful disposition to lead/guide other colleagues when necessary
  • Is inquisitive and enjoys the social media ecosystem by keeping himself or herself up-to-date with digital developments/tools, trending topics and conversations
  • Have a good understanding of social listening tools and social media analyticA good eye for design and the ability to source/create eye-catching content using Adobe Creative Cloud or any other relevant software.
  • Have a winning customer-service approach and awareness to identify potential negative or crisis situation
  • Be able to work independently


Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

Job Requirements

To apply, please go to

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